FAQ

BASIC

CozyCot.com is Singapore's best loved* online beauty, fashion, lifestyle, shopping portal and forum, catering to women and their insatiable needs. Click here to see more About CozyCot.

Simply click on "Join Now!" located at the top in order to register as a new member of CozyCot today!

You would need to log in before posting anything.

When you register as a new member or when you click "Join Now!" there is an option at the bottom wherein you can choose your preferred mailing list & newsletter. If you would like to unsubscribe, simply click on "Unsubscribe" at the bottom of our newsletters when you receive them in your inbox.

For security purposes, you are not allowed to change your username.

If you forgot your password, simply click "Sign In" and then click for "Forgot Your Password?" Put your username or email and a special URL will be sent to you in your inbox. Click the link and proceed in putting the required fields such as your new password and your nickname. If you need further assistance, message support@cozycot.com.
 

FORUM

Click on the 'Search' link in the navigation bar found at the top of most forum pages. Then, type in the keyword or phrase you wish to search for, and select either 'Show Threads' or 'Show Posts' to view the results. By selecting posts, you will be shown only the actual post in which the search word appears.

Your post could have violated one or more of the rules and regulations found in our forum. For more, please read here

Kindly refer to this thread for the instructions on how to start a new thread.

If you are referring to Seller Central posting, kindly refer to the announcement thread in Seller Central for information. The CozyCot Marketplace's Seller Central is a newly added online forums benefit for CozyCot Card Members.

*Note: Regular forums rules applied to Seller Central forums.

You are not allowed to be a spree organizer. For the security and safety of our Cotters, only moderators are allowed to be spree organizers.

No. Advertising or any form of promotion is not allowed in the forums. If you would like to advertise, please contact our advertising department here

As long as your intentions are not otherwise, you are most welcome to participate in our forums.
 

SPREE

Visit CozySpree.com and if you found a great deal, Just click on "Buy" before the offer ends! When the deal reaches a minimum number of a sign up, your Spree is confirmed and then your Spree will be charged to your credit card. A link will be sent to you to print out the Spree deal! In the case of insufficient sign ups; no one gets the deal and you won't be charged. So, invite your friends to make sure you get the deal! Need more info? Visit the Spree FAQ.
 

SELLERS CENTRAL

Kindly refer to the announcement thread in Seller Central for information. CozyCot Marketplace's Seller Central is available only for CozyCot Card Members.
 

REVIEW

Simply go to "CozyReview" and click on "Add a Product".

Find the product which you would like to review under our "Search Review" and click on "Review"

When you do a review, you share your opinions with others on a particular product and in the process, help them make smart purchase decisions. This effect is also vice-versa. On top of that, you also get to earn points and redeem fantastic gifts from our sponsors.

In order to serve you better, we are improving the site for CozyReview. Sit tight and relax and the website will be available within the month of November 2010.
 

SWAP

Go to "Cotters Mall" forum thread and join the private selling and buying platform for members ("Cotters") only!
For more information read: Swap Returns to CozyCot Forums as Cotters Mall.
 

CARD

For information about CozyCot Card Membership, kindly refer to www.cozycot.com/card
 

REWARDS, REDEMPTION & EVENTS

Click on Rewards and select the products which you would like to redeem. Thereafter, click on redeem and our Cozycot Crew will send you an email informing you of your collection date very soon.

In order to serve you better, we are improving the site for Rewards page. Sit tight and relax and the website will be available within the month of November 2010. Meanwhile, if you would like to redeem your points, message us at support@cozycot.com and we will send you details regarding the products available.

Simply keep a lookout for our events through our newsletters or event calendar and sign up for the events that you would like to participate in. However, each sign up does not guarantee you a place at the event as it would be dependent on a first-come-first-serve basis.
 

ADVERTISING WITH COZYCOT

Click on Advertise with CozyCot which can be found at the bottom of our homepage, and fill in the relevant details.
 

CONTACTING COZYCOT

Click on Contact Us which can be found at the bottom of our homepage and fill in the relevant details or locate us at

CozyCot Pte Ltd
1 Scotts Road
#26-05/07 Shaw Centre
Singapore 228208